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New Clients

Welcome to Arena Joondalup Physiotherapy! When you step into our practice, you’ll be welcomed by our friendly staff and be given an information sheet to fill out. We use electronic notes, so this will be scanned into your file, which is easily accessible at all times. We pride ourselves on running on time, so we won’t keep you waiting. If there is a brief period before you’re seen, you can relax in our modern reception area, read current magazines, catch up on the news or watch some television.

What to Bring

Though a referral isn’t required, if you have one, please bring it with you. If you’ve been in a motor vehicle accident, have a workers’ compensation or DVA claim or have been referred under a Medicare EPC plan, you must bring a referral with you.

Those with private health insurance can bring their card in. We have HICAPS on-site so that you can claim your rebate and pay the gap immediately.

Your First Appointment

You’ll sit down with your physiotherapist to discuss your concerns and health history, as well as your expectations from treatment. Then, we’ll complete diagnostic assessments and discuss a diagnosis. We’ll provide a hands-on treatment as appropriate. When you leave, you’ll have a thorough understanding of your condition, a firm plan of action and feel confident that you’re in the right place.

Each appointment takes 20 minutes. Your treatment plan is created in conjunction with you, ensuring it works for your budget and busy schedule.

Schedule your visit today! We have late opening hours and plenty of free parking on-site. If you’re interested in our Clinical Pilates classes, your first one is free.

CONTACT US


Arena Joondalup Physiotherapy | (08) 9301 1600